Last Updated: January 1, 2024

What Personal Information Does NaxaInsure Collect?

When requesting a quote or using NaxaInsure services on naxainsure.com, you may be asked to provide your name, email address, mailing address, phone number, vehicle information, or other details necessary to provide you with accurate insurance quotes and coverage options.

When Do We Collect Information?

We collect information from you when you:

• Register on our site
• Subscribe to a newsletter
• Respond to a survey
• Fill out a form or enter information on our site
• Request an insurance quote

We also collect information when running marketing campaigns on other platform sources including: Facebook, Instagram, LinkedIn, Twitter X, TikTok, Pinterest, PPC - Microsoft Ad, PPC - Google Ads, and Affiliate Programs.

How Do We Use Your Information?

We may use the information we collect from you when you register, request a quote, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested
• To improve our website in order to better serve you
• To allow us to better service you in responding to your customer service requests
• To administer a contest, promotion, survey or other site feature
• To quickly process your insurance quote requests
• To send periodic emails regarding your quote or other insurance products and services

How Do We Protect Visitor Information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We Use Regular Malware Scanning

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Third-Party Disclosure

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website, email, online and social media campaigns. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

• We will notify the users via email within 7 business days
• We will notify the users via in-site notification within 7 business days

We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We Collect Your Email Address In Order To:

• Send information, respond to inquiries, and/or other requests or questions
• Process quote requests and to send information and updates pertaining to insurance quotes
• Send you additional information related to insurance products and services
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred

To Be In Accordance With CANSPAM We Agree To The Following:

• NOT use false or misleading subjects or email addresses
• Identify the message as an advertisement in some reasonable way
• Include the physical address of our business or site headquarters
• Monitor third-party email marketing services for compliance, if one is used
• Honor opt-out/unsubscribe requests quickly
• Allow users to unsubscribe by using the link at the bottom of each email

If at any time you would like to unsubscribe from receiving future emails, you can email us at [email protected] and we will promptly remove you from ALL correspondence.

Contact NaxaInsure

If there are any questions regarding this privacy policy you may contact us using the information below:

Last Updated: January 1, 2024